Support

Talk to a person who works on InHub.

We reply within one business day.

Write to us

So we can find your store right away, include:

  • Your store’s .myshopify.com domain
  • What you were doing when the question came up
  • A screenshot, if one helps

Please don’t include your customers’ personal information — we never need it to help you.

Start an email
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Before you write

The FAQ covers credits, the free first product, approval, and batch capture. The How it works page walks the whole flow from pairing to publishing.

Account & billing

Subscriptions and credit packs are charged through Shopify Billing and appear on your Shopify invoice. Plan changes take effect from your Shopify admin.

Something looks wrong

Send the store domain and the product. Remakes use credits only for newly produced images — if a remake doesn’t come out, you aren’t charged for it.

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